Case Studies

How enterprise teams stopped shipping content and started building systems.

Real work for real enterprise brands. HDFC Bank, Amazon, Nuvama Wealth, Zee5, BPCL. Here's how we built content operations that moved the needle.

01 · Content Audit HDFC Bank · India's largest private sector bank

Audited and redesigned service communication for India's leading private bank.

HDFC Bank engaged LexiConn to assess the effectiveness of all customer service communications across banking products. We built a proprietary evaluation framework covering language clarity, regulatory compliance, customer experience alignment, and brand consistency. The audit covered hundreds of communication touchpoints, identified critical gaps in how the bank conveyed its services, and delivered a structured improvement roadmap. The framework became the bank's ongoing quality standard for customer communication.

100sCommunication touchpoints audited
CustomEvaluation framework built
OngoingAdopted as quality standard
02 · Content Strategy + Execution Amazon India · B2B E-commerce Platform

Built and managed the Amazon Business Blog to inform, engage, and win SME buyers.

Amazon India needed a content engine to serve its growing B2B customer segment. LexiConn was engaged to create the Amazon Business Blog, a keyword-driven content property targeting SMEs across categories including IT Products, Office Supplies, Industrial and MRO, Pantry Products, and Hospitality. We handled end-to-end: audience research, keyword strategy, content calendar, writing, and SEO optimization. Every piece was engineered for search discoverability and practical value to time-starved business buyers.

6+Content categories managed
SEOKeyword-first content strategy
OngoingContinuous blog property
03 · Thought Leadership Nuvama Wealth · Wealth management, 0.3M+ clients

Repositioned a broking firm as a wealth management thought leader through content.

Nuvama Wealth Management (formerly Edelweiss Wealth, managing 1.5 trillion INR in client assets) wanted to evolve from "broking provider" to "wealth management expert." LexiConn mapped the competitive content landscape, built a dynamic content calendar, and executed 11,000+ words of thought leadership monthly. Topics ranged from technical analysis and trading psychology to fiscal policy and market volatility. Articles were published on Money Control, Forbes Advisor, Economic Times, and Jagran, establishing Nuvama as the industry voice for mature investors.

11K+Words delivered monthly
4+Tier-1 publications featured
0.3MActive client base served
04 · Content Operations at Scale Zee5 · India's #1 OTT streaming platform

Managed metadata for 63,000+ hours of multilingual streaming content.

Zee5, a subsidiary of Zee Entertainment (India's #1 television network), engaged LexiConn to build and manage metadata across their massive content library: 4,500+ movies, 800+ TV shows, 200+ reality shows, 1,000+ music pieces, and 23+ news channels. Our team of writers, editors, and project managers built proprietary tools and processes to capture synopses, keywords, character names, episode titles, cast/crew data, and advertising metadata across four languages. A two-stage QC system ensured consistency at scale across batches of 100+ episodes each.

63K+Hours of content managed
4Languages covered
7,500+Titles cataloged
05 · Content Aggregation BPCL · Fortune Global 500 energy company

Delivered primary data and visuals for 500+ travel locations powering a consumer mobile app.

Bharat Petroleum Corporation Limited (BPCL), a Fortune Global 500 energy company, was building Happy Roads, a travel companion app for road-trippers across India. LexiConn was engaged to research, write, and deliver location-specific content and original visuals for 500+ travel destinations. This wasn't standard copywriting. It required primary research, fact-checking, photography curation, and content production at scale across diverse geographies. The data powered the app's discovery engine and trip-planning features.

500+Locations researched and written
Fortune 500Client tier
PrimaryOriginal research, not repurposed

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